Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to example@domain.com.

Filter by Topic
  • All
  • Pre Sale Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

Deliveries can take 3-5 business days. Bridal Wear delivery times are determined after reviewing your requirements and the season of delivery
MaryumNmaria ensures that the product descriptions and photographs provided on this web site are accurate and life-like. Whilst the reproduction of colors and styles contained on the photographs shown on this web site are as accurate as image and photographic processing will allow, Maryumnmaria do not accept responsibility for slight variances in color or style.
While it is possible to place an order as a guest, we highly recommend creating Maryum N Maria account to elevate your shopping journey. By doing so, you'll enjoy a more enriched experience, including access to exclusive offers and timely updates. Additionally, having an account allows you to conveniently store your billing and shipping information, expediting the checkout process for future orders.
To create your own Maryum N Maria Online account, follow these extremely simple steps: • For desktop users: Click on the Account icon on the top right-hand corner of the home page. Next, click on “Create your Account”. Enter your details and register • For mobile users: Go to the menu and click on Log In/ Register. Enter your details and register.
Log in to your account and click on “Addresses” on the account page. To edit your existing address, click on “Edit”. To update a new address, click on “Add a New Address”.
In the event of a forgotten password, simply: Click on ‘Forgot Your Password’ on the sign in page. Enter your Email Address to receive a password reset link. Login using your new password.
After you’ve placed an order of your desired product, a code will be sent to the mobile number you provided previously. After submitting this code, your order will have been confirmed. This process only helps us to improve our delivery system.
You should have received an SMS with your code by now. If it isn’t there, you may hit resend again. If you still didn’t receive the code, you may have provided with the wrong number. If that is the case, kindly double check your number on the checkout page, and if you’re sure your number is correct you will receive a call from us.
Following are the payment options available for your convenience: • Cash On DeliveryCredit Card payment (Visa Debit/Credit, Master Debit/Credit) • Qisstpay
You can perform a speed exchange of your purchase by going to the nearest store. Please remember to bring the invoice along with you. The exchange should be made in within 7 days of order delivery.
We do a detailed check of all our products before packaging it. However, if your purchased item is damaged we will verify it and arrange exchange within 7 days of purchase.
Unable to find satisfactory answers ? Contact Support