Delivery Information

Customs Duty Explanation for Global Customers

Customs Duty is a vital component of international trade, involving a tariff or tax imposed on goods during their movement across national borders. The core purpose of Customs Duty is to safeguard a country's economy, its residents, employment opportunities, environment, and more. This is achieved by regulating the inflow and outflow of goods across the country's borders. Even when customers worldwide place online orders and make purchases, the goods they receive are still subject to an import process to ensure compliance with customs regulations.

The clearance process hinges on several factors, including:

  • Country of Origin: Where the goods are manufactured or produced
  • Value and Transport Charges: The total worth of the goods, inclusive of any associated transportation costs
  • Please keep the proof of delivery receipt signed/confirmed by the registered customer
  • Quantity of Goods: The volume or quantity of the items being shipped.
  • Recommended statement is “(Website) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”
  • Delivery is free within UAE
  • Delivery time to within UAE 4-5 working days and outside UAE 10 working days
  • Order will be shipped by registered courier company in UAE
  • Process of shipping the items/goods conditions.

Payment Confirmation – Service

  • Customer receives the order confirmation and pertaining payment details by email or SMS once order is placed by at our website.
  • maryumnmariauae.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement

Couriers:

  • For Cash on Delivery (or COD) orders payment will be collected from shipping address

Order Tracking

On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number, be sure to check Junk/Spam folder as well.

Customs and Duties

Your order may be required to pay customs and import duties upon arrival of the goods into your country. Maryum & Maria is not responsible for any taxes or duties, the customs office may charge you, and payment is necessary to release your order from customs.